The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or away and can adjust temps to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it without help or contact a HVAC pro like Ameri-Tec. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem since the thermostat can draw enough power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive adequate juice, Nest says you could run into some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t run or turns off and on repeatedly in a short period of time.

You might worry something is up with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat professional including one from Ameri-Tec can provide support. We can determine the issue and put in a C-wire, if necessary.

Smart thermostats including the Nest are made to make your life easier, by automatic energy-efficient programming and the option to keep an eye on temperatures while you’re out. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling experts at Ameri-Tec can fix the trouble in no time.

If you’re experiencing atypical heating and cooling behavior with your new Nest, give us a call at 717-479-4950 to set up your appointment today.