The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or out and about and can raise and lower temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or hire a HVAC professional like Ameri-Tec. If you’re installing it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue since the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw enough electricity, Nest says you could have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is producing odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on rapidly in a short period of time.

You may worry something is wrong with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat specialist including one from Ameri-Tec can assist you. We can determine the issue and add a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life simpler, through automatic energy-efficient programming and the opportunity to keep an eye on settings while you’re away from home. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling specialists at Ameri-Tec can fix the trouble in no time.

If you’re going through atypical heating and cooling behavior with your new Nest, give us a call at 717-479-4950 to schedule your appointment right away.